EptaWealth

Privacy Policy

Last Updated: 26 November 2025

Hit Creative Ltd ("we", "our", or "us") operates EptaWealth (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Company Information

Hit Creative Ltd
Registered in England and Wales
Contact Us

2. Information We Collect

2.1 Personal Information

When you register for our Service, we collect:

  • Name and email address
  • Account credentials (encrypted passwords)
  • Contact information (if provided)

2.2 Financial Information

To provide our wealth management services, we collect:

  • Portfolio holdings and transaction data
  • Investment preferences and goals
  • Asset allocation information

2.3 Usage Data

We automatically collect:

  • IP address and browser type
  • Pages visited and time spent on the Service
  • Device information and operating system
  • Log data and analytics

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your transactions and manage your account
  • Send you service updates and notifications
  • Improve and personalize your experience
  • Detect and prevent fraud or security issues
  • Comply with legal obligations
  • Communicate with you about our services

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contract Performance: To provide the Service you've signed up for
  • Legitimate Interests: To improve our Service and prevent fraud
  • Legal Obligation: To comply with UK laws and regulations
  • Consent: For marketing communications (where applicable)

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our Service (e.g., hosting, email delivery)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to provide the Service and comply with legal obligations. When you close your account, we will delete or anonymize your data within 90 days, unless we are required to retain it for legal or regulatory purposes.

8. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve the Service
  • Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.